Excellent service from leafgear.com: instant reply on email and next day delivery, super! About the bag; fits me like a charm, is compatible with hydration systems and feels really ruggedized. The side packs of my Berghaus Vulcan fit this bag perfectly, this way I can enlarge capacity from 45 up till 45+10+10 liters. Great bag for trekking when you don't need to bring winter sleeping bags and will sleep under a basha.